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Terms and Conditions

Privacy Statement

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This privacy policy applies to all personal information collected by via the internet. We recognize the importance of your privacy, and that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below.

So that you can better protect your privacy, provides this Privacy Statement explaining our online information practices and the choices you can make about the way your personal information is collected and used. By using this website, you accept the practices that are described in this Privacy Statement, which is part of the Terms and Conditions governing the use of this website and the terms and conditions governing any other service you use. If, however, any area within or feature offered by this website or other website or service sets forth a separate or additional privacy statement, terms and conditions or other policy, then that separate privacy statement, terms and conditions or other policy shall apply in connection with that area, feature, website or service

If you do not agree with the practices explained in this Privacy Statement, do not complete the Sign-Up process nor register an account nor submit any personal information through this website or other service.

NOTE: Without signing up and registering an account, you cannot access certain features of this website.

How did your company information appear on this site?: There were two main ways we obtained your company information: It was posted on our website, either by you or by a third party on your behalf or it was collected by our team of data entry people who searched your information from public sources on the internet (ie. your company website, search engines, press releases, news articles, etc.).

Using and Disclosing your Company and/or Personal Information: Our purpose in collecting information about you or your company is to:

  • provide you with a better service experience with content and advertising that is more relevant to your interests and the interests of those in the property management industry in Canada; and
  • create a business information database for use as part of’s online business. Whilst's business information database is designed to operate as a business directory (not a directory of individuals) it is possible that personal information may become included in the business information database.

At times, you may voluntarily give us or will ask you to provide personal information. For example, you will be prompted to supply us with personal information when signing up and register an account, accessing certain features of this website or other services or initiating communication through this website or other services. We will use your personal information to, among other things, help customize your site experience, enhance our services and facilitate communications with you or between you and the companies that are a part of database of companies and are listed on this website ("Suppliers") and any other third parties that advertise on this website or provide services, features or information in connection with this website or to ("Providers").

Sign Up – Register and Account: While you do not need to sign up to use some basic features of this website, you do need to sign up for an account to access most features of it. In those instances, you may be asked for personal and demographic information, including your Name, E-mail Address and Company Name, and you also will be required to choose a username and password that will be used to gain access on subsequent visits to your account. This information will constitute your user profile. While most of your user profile is used internally for site analysis and improvement and other business purposes, some of it is used in compiling reports (see "Reporting" below) for Suppliers, Providers and our affiliates, agents and contractors and in connection with other services. However, except as provided or permitted in this Privacy Statement, will not disclose, without your consent, or associate with your site usage, any of your personal contact information provided through your account. You may edit or change your user profile at any time by logging into your account. If you wish to delete your user profile, use the "Contact Us" link and ask that your account be deleted.

Control of Your Password: You are responsible for all actions taken with your username and password. Therefore, we do not recommend that you disclose your password to any third parties. If you choose to share your username and password with third parties, you are responsible for all actions taken with your account. If you lose control of your password, you may lose control over your information (including, but not limited to, information provided when signing up for an account or requesting quotes), data, text, software, music, sound, photographs, images, graphics, videos, messages, logos or other materials (collectively, "Content"), whether publicly posted on (including any forums or other public areas) or privately transmitted through (whether to us, other users, Suppliers or Providers) this website, and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Communicating With Suppliers and Providers: When you use the communication features and software applications on this website to initiate contact with Suppliers or Providers, you may be asked to supply contact information required by these companies to respond to your request to contact you. Depending on how you wish the Supplier or Provider to respond to your request, you may be asked to provide certain personal information, including one or more of the following: Name, Telephone Number, Fax Number, Mailing Address and E-mail Address. We will only forward a Supplier or Provider the contact information you provide.

If you choose to call the phone number listed on this website for a Supplier, your phone contact information, including such information as your Phone Number and your Name and Location, may be collected and provided to the Supplier. and its affiliates, agents, contractors or service providers may also monitor, store, review and access such information and use them in connection with the provision of services to Suppliers or for business and marketing purposes.

Additionally, many Suppliers and Providers may make certain services, information and software applications, such as Photo Galleries and Featured Products and Services, available to the users of this website free of charge. Some of these Suppliers and Providers may require that you provide your contact and personal information in exchange for access to these services, information and applications. If you do not provide the required information, you will not be able to access these services, information and applications. Once information has been provided to a Supplier or Provider, it is out of the control of and subject to the policies of that Supplier or Provider.

Communications from By signing up for an account and providing us with your e-mail address, you agree that may communicate with you via e-mail concerning the services and operations of this website, including, but not limited to, confirmation, additions or deletions to services, notifications of product enhancements, notifications of service interruption and changes to this Privacy Statement, this website's Terms and Conditions or other policies. By default, users who sign up are "Opted In" and will receive other communications from unless they choose to “Opt Out”. As part of the sign up process, and at any time thereafter, you will have the opportunity to opt out or opt in with regards to receiving other communications, including newsletters and announcements, from, its affiliates, Suppliers or Providers via e-mail by checking the appropriate boxes in your account setup area. All such communications from will contain a link or instructions for opting out of future communications.

Communications from Other Users: You agree that other users may use your Content posted on this website or other services (whether on forums or other public areas) or obtained through a related communication or transaction to communicate with you in accordance with this Privacy Statement.

Third Party Services: This website may offer services from or in conjunction with other websites, Suppliers or Providers that we feel provide valuable services to our users. Some of these services require registration. As a time saving tool, to save our users unnecessary data entry and to enhance the services offered, we offer to pass certain of your information, including your user profile, to these other websites, Suppliers and Providers. In addition, your use of any software applications, purchasing tools or other services labeled on this website as "Powered by" an entity other than will constitute your consent to our sharing of information about you, including your personal information and user profile, with that entity. Once information has been shared with a particular website, Supplier or Provider, it is out of the control of and subject to the policies of that website, Supplier or Provider.

Other Information we Collect: Additionally, may keep track of technical information about your computer or mobile device, such as the browser type and version, browser plug-in types and versions and operating system of your computer; the Internet Service Provider (ISP) or other provider you use to access this website, links on this website and certain of our services; and your internet protocol (IP) address, location and time zone setting. To help us understand the use of this website by users, improve your site experience and aid us in marketing and managing this website and our services, we may also collect information as to how you were directed to this website and our services, how you navigate around them, what products or suppliers you browse, which external websites or links you access from this website and details regarding the Suppliers or Providers you contact through this website. This information may be used, among other things, in the reporting, marketing and analysis of this website and its services and features and may be shared with our affiliates, Suppliers, Providers and/or their and our respective agents and contractors.

Logging: We make extensive use of web logging to, among other things, understand the usage of our services, diagnose problems and identify future enhancements to this website. In addition to logging the pages viewed and features used, our logs will also collect referring IP addresses or domain names of users. This information is used, among other things, in the reporting, marketing and analysis of this website and its services and features and may be shared with our affiliates, Suppliers, Providers and/or their and our respective agents and contractors.

Web Beacons: Pages on this website may contain web beacons, sometimes called single-pixel gifs, that allow us to count users who have visited certain pages. Web beacons may be used in conjunction with such features as promotional e-mail messages, online advertising and newsletters. Web beacons collect only a limited set of information and are not used to access your personal information on this website.

Cookies: This website may set cookies on your computer. A cookie is a text file that is placed on your computer by our web server and helps recall your use of this website. Cookies are uniquely generated and assigned to you. The primary purposes of cookies used by this website are to provide convenience, save you time and provide an enhanced experience. For example, we may use cookies to automate login, enable personalization or facilitate your movement through this website and measure site usage. You have the ability to control any website's ability to set cookies on your computer through your web browser's (i.e. Mozilla Firefox or Internet Explorer) privacy settings. Consult the documentation or help files for your web browser for instructions on setting cookie preferences. However, if you do not accept cookies you will not be able to customize your experience on this website.

Reporting of Information: is able to offer this website for free on the Internet as a direct result of the paid support of the Suppliers and Providers who provide information, applications and other services and advertise on this website. As a result, we provide these Suppliers and Providers with personal information as described above as well as aggregate information; we also provide them with reports of non-personally identifiable information collected on the usage of this website and various features, and information provided during the account sign up process, which may include information such as your company name, job function, industry or city.

Other Ways we may Share Information: It is possible that, part of its business could merge with, acquire or be acquired by another business entity and your personal information could be among the assets transferred. If this occurs, you will be notified of the change by e-mail, notice on this website or one of our other services. We reserve the right to share personal information about you with our affiliates in the course of our business operations. We also reserve the right to share personal information about you when we believe this to be appropriate to comply with the law or in cooperation with legal authorities, to enforce the Terms and Conditions governing use of this website and the terms and conditions governing the use of our other services, or to protect the rights, property, safety or other interests of, its affiliates or its customers. We may share non-personal, non-individually identifiable information about our users with the group of people with whom we share personal information, as well as with other third parties such as agents, contractors, consultants, advertisers and marketing firms.

Data Security: We use reasonable precautions to keep user information disclosed to us secure. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect. We may disclose information we collect to third parties, under contract to us, as required to operate this website, provide certain services or features offered by this website or to perform business functions on our behalf. We will only release this information to those companies that we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties who receive the information. Also, once information has been provided to a third party, it is out of the control of and subject to the policies of that third party. We also link to a wide variety of other websites. We are not responsible for their terms and conditions or privacy policies or how they collect or treat information about their users. In addition, we are not responsible for the terms and conditions or privacy or information collection policies or practices of the websites from which you access this website or of any websites that are linked to this website.

Children: This website and its related features are not intended for use by children, and the terms and conditions governing the use of this website and its features require that you must be at least 19 years old to use them.

Changes to this Statement: We reserve the right to modify or add to this Privacy Statement from time to time without notice. Such modifications and additions shall be effective immediately upon notice thereof, which may be given by any means, including without limitation by email to the e-mail address of record in your user profile or by posting the revised Privacy Statement on this website. You agree that it shall be your responsibility to review any email you may receive from us and notify us promptly in the event you change email accounts or if you would prefer to receive notices from us at a different account from the one you have provided us. All users of this website should review this Privacy Statement periodically and prior to any use. YOUR ACCESS OR USE OF THIS WEBSITE AFTER NOTICE OF MODIFICATIONS OR ADDITIONS TO THIS PRIVACY STATEMENT SHALL CONSTITUTE AND BE DEEMED TO BE YOUR KNOWLEDGE AND ACCEPTANCE OF THOSE MODIFICATIONS AND ADDITIONS (I.E., THAT THE MODIFICATIONS AND ADDITIONS MAY BE APPLIED TO THE INFORMATION WE COLLECT FROM AND ABOUT YOU). No modification to this Privacy Statement by any party other than shall be valid or enforceable against us unless expressly agreed to by in writing signed by a duly authorized officer of

Contacting If you have any questions regarding this Privacy Statement or wish to change or update any of your information, please contact us via e-mail by clicking here.

Dated: March 1st, 2010